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| AN ONLINE ACCOMODATION BOOKING SYSTEM |
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| Our client, a
UK based travel house realized the need for a system through
which it would be able to expand its market peripheries
and would also be able to provide the best hotel accommodation
deals to a larger section of the market. They were in
need of a solution which would help them in securing a
better position in U.K’s tourism industry. Icreon
Communications analyzed their requirements and suggested
a web enabled e-commerce solution which would make our client's services available to website viewers 24x7,
and provide a secure transaction platform for viewers
to book the best available accommodations in the U.K. |
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| Customer
Profile |
| Our client is a UK
based independent tour operating company offering quality
and flexible holiday packages to popular destinations
enjoyed by U.K based citizens. They provide holiday packages
to over 35 destinations that include the Mediterranean
resorts, Europe, America and the Far East. |
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| Business
Requirement |
| Our client required
a web enabled robust, e-commerce solution to enable prospective
clients in booking hotel accommodations online. They also
wanted to provide an enhanced facility to their customers
in receiving the best possible hotel reservation deal
by integrating two third-party service providers in the
solution, resulting in a prospective client benefiting
from obtaining reservation services from three different
service providers under a single platform. Our client
required a dependable solution that would propel their
ROI to new heights with an increased inflow of prospective
customers. |
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| Regional Accommodation
Booking Solutions |
| The solution was developed with very
specific functionalities which has given it an edge over
its contemporary solutions. Some of its important features
are: |
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Integration of
two third-party service providers: |
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This facility enables prospective
customers to avail the best possible accommodation
from different options. |
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Through the ‘comprehensive
search’ facility, customers receive a sorted
list of available hotel accommodations from three
different sources. One such source is natively owned
by our client; the other two are third party
integrations to the system (Tourico and HotelBeds). |
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The solution is
driven by a robust custom built CMS, enabling the
administrator to modify content
whenever and wherever required. |
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The solution is powered by a secure payment gateway
to facilitate the online booking procedure. |
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| Two
basic modules have been deployed in this web based
solution. They are: |
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| User Module |
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This module has been incorporated
to provide online search and booking facilities
to the customer. |
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Reservation forms developed in JavaScript, are
generated and made available online for customers
to reserve accommodations. |
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A facility of keeping a track and a following
up on reservations has also been incorporated. |
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| Admin Module |
| The Admin Interface is a password protected
module, which authorizes designated administrators to
perform back-office tasks. |
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| This module provides the following facilities
to the administrators: |
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Manage Hotels- with the help of this
functionality the administrator can add, edit and
delete hotels from their database. |
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Manage Booking- with the help of this functionality
accommodations can be booked through XML from Tourico
and Hotel Beds and from other locally contracted
hotels. |
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Manage Currency and Commissions - this interface
has been deployed to enable the administrator in
calculating the exact amount on the basis of one
fixed base currency. Currency converters play an
important role in such solutions as prospective
clients can be from any country and need to know
the exact monetary value of various packages in
their local currency. |
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| This flexible web based
application is a cut above the rest, as it provides
comprehensive information about hotel accommodations
through three different service providers. It leads
the website viewers through a handpicked list of
hotels. The information from the other two service
providers is made available through XML technology. |
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| Technologies used
in developing this web application are: |
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| Summary |
| With the development of the solution
Icreon Communications provided our client with a valuable
solution to enhance its business returns. It proved to
be a boon for our client as well as for its customers,
who obtained a comprehensive platform providing reservation
facilities from three different service providers. The
web application developed by Icreon surpassed its expectations
and has been of immense help to the sections it was addressing. |
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