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BLISS TRAVELS
An Online Accomodation Booking System |
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| Bliss Travels, a UK based travel house realized the need for a system through which it would be able
to expand its market peripheries and would also be able to provide the best hotel accommodation
deals to a larger section of the market. They were in need of a solution which would help them in
securing a better position in U.K's tourism industry. Icreon Communications analyzed their
requirements and suggested a web enabled e-commerce solution which would make Bliss Travel's
services available to website viewers 24x7, and provide a secure transaction platform for viewers to
book the best available accommodations in the U.K. |
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| Customer
Profile |
| Bliss Travels is a UK based independent tour operating company offering quality and flexible holiday
packages to popular destinations enjoyed by U.K based citizens. They provide holiday packages to
over 35 destinations that include the Mediterranean resorts, Europe, America and the Far East. |
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| Business
Requirement |
| Bliss Travels required a web enabled robust, e-commerce solution to enable prospective clients in
booking hotel accommodations online. They also wanted to provide an enhanced facility to their
customers in receiving the best possible hotel reservation deal by integrating two third-party service
providers in the solution, resulting in a prospective client benefiting from obtaining reservation
services from three different service providers under a single platform. Bliss Travels required a
dependable solution that would propel their ROI to new heights with an increased inflow of
prospective customers. |
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| Regional Accommodation
Booking Solutions |
| BlissHotels.co.uk was developed with very specific functionalities which has given it an edge over its
contemporary solutions. Some of its important features are: |
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Integration of two third-party service providers: This facility enables prospective customers to
avail the best possible accommodation from different options. Through the 'comprehensive
search' facility, customers receive a sorted list of available hotel accommodations from three
different sources. One such source is natively owned by Bliss Travels; the other two are third
party integrations to the system (Tourico and HotelBeds). |
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The solution is
driven by a robust custom built CMS, enabling the
administrator to modify content
whenever and wherever required. |
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The solution is powered by a secure payment gateway
to facilitate the online booking procedure. |
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| Two
basic modules have been deployed in this web based
solution. They are: |
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| User Module |
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This module has been incorporated
to provide online search and booking facilities
to the customer. |
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Reservation forms developed in JavaScript, are
generated and made available online for customers
to reserve accommodations. |
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A facility of keeping a track and a following
up on reservations has also been incorporated. |
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| Admin Module |
| The Admin Interface is a password protected
module, which authorizes designated administrators to
perform back-office tasks. |
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| This module provides the following facilities
to the administrators: |
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Manage Hotels- with the help of this
functionality the administrator can add, edit and
delete hotels from their database. |
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Manage Booking- with the help of this functionality
accommodations can be booked through XML from Tourico
and Hotel Beds and from other locally contracted
hotels. |
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Manage Currency and Commissions - this interface
has been deployed to enable the administrator in
calculating the exact amount on the basis of one
fixed base currency. Currency converters play an
important role in such solutions as prospective
clients can be from any country and need to know
the exact monetary value of various packages in
their local currency. |
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| This flexible web based
application is a cut above the rest, as it provides
comprehensive information about hotel accommodations
through three different service providers. It leads
the website viewers through a handpicked list of
hotels. The information from the other two service
providers is made available through XML technology. |
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| Technologies used
in developing this web application are: |
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| Summary |
| With the development of BlissHotels.co.uk Icreon Communications provided Bliss Travels with a
valuable solution to enhance its business returns. It proved to be a boon for Bliss Travels as well as
for its customers, who obtained a comprehensive platform providing reservation facilities from three
different service providers. The web application developed by Icreon surpassed its expectations and
has been of immense help to the sections it was addressing. |
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