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| The healthcare industry is faced with immense pressure to reduce cost of clinical and administrative service and at the same time provide better and improved services to their patients and customers. At Icreon, we deliver solutions that enable organizations to streamline their healthcare processes resulting in improved efficiency. |
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| Increasingly, the Internet is being used by healthcare organizations, from hospitals to pharmaceuticals and life science organizations, to access latest research information, keep in touch with patients and to create a global community of patients and doctors. Icreon makes it possible for them to harness the power of the Internet and technology. |
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ADVANTAGES
Our industry experience and domain knowledge enables us to develop and implement secure, reliable and scaleable solutions that provide the following benefits to various healthcare organizations: |
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Improved quality of service and care to patients |
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Increased efficiency and productivity |
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Reduces time thus freeing resources for other tasks |
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Reduces errors associated with manual processes |
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SOLUTION AREAS
Through our healthcare solutions we provide clients with opportunities to improve work quality and control cost of healthcare. We offer to develop solutions for the following: |
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| Healthcare Providers |
Healthcare providers include hospitals, nursing homes, doctors etc. At Icreon, we develop a whole range of solutions for healthcare service providers that can be developed and customized to suit individual requirements. The solutions areas include:
| Electronic Medical Records (EMR) systems: We possess the skills and expertise to develop and implement EMR systems, for our clients, thereby providing them with a mechanism to easily store and access information pertaining to patients and their medical histories. Our solutions enable doctors, nurses etc to work more efficiently and make better and informed decisions as access to patient information is readily available across departments. Some of the key features are as follows: |
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Provides consolidated medical information about a patient. Hospital staff can enter and store patient information such as personal details, medical history, details of allergic reactions, insurance details and details of treatments received. |
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Doctors can add clinical notes describing a patient’s medical condition. o Details of prescriptions, treatments, medications, medical tests and lab reports can be stored for each patient. |
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Details of prescriptions, treatments, medications, medical tests and lab reports can be stored for each patient. |
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The calendar tool can be used to schedule and track patient appointments. Reminders can be sent to patients informing them about upcoming appointments. |
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Based on patients’ medical conditions, treatments etc, information about preventive health practices can be customized and sent to patients. |
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The EMR solutions can be easily connected and integrated with other systems such as billing, schedulers etc thereby improving hospital efficiency and the level of care provided to patients. |
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EMR systems enable easy integration and transfer of information between hospitals. |
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| Practice management systems: Icreon has the necessary expertiese to develop practice management solutions that enable healthcare organizations to automate their day-to-day operations from scheduling appointments to billing. The EMR system can be linked to the practice management system in order to share patient information. The key features of a practice management solution include: |
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Patient Registration: Hospital staff can register patients and store relevant information such as personal and insurance details through automated clinical forms. |
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Appointments: The calendar tool can be used to schedule and track patient appointments thus ensuring smooth functioning of work. |
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Billing: The extensive billing module enables hospital staff to record and generate bills for each patient. They can record chargers against medical services rendered such as consultancy, treatments, x-ray etc. The bills or payments statements can be printed and given to the patients. Based on a patient’s insurance details, medical claim documents can be generated. These documents can be either printed and manually sent to relevant insurance companies or submitted online to a clearinghouse from where it is forwarded to the insurance company. |
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Reports: Comprehensive reports detailing financial transactions and status, patient histories, etc can be generated. |
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| Healthcare Websites: We offer to develop customized websites and portals for healthcare organizations that provides them with a platform to share information about their organization, services, staff i.e. doctors, consultants, etc and healthcare programs. Our solutions are based on a content management architecture that facilitates and eases the task of publishing and managing content appearing on the website, by our clients themselves. From the convenience of their homes, patients can browse through the website and get all the information about the organization. Through discussion boards and chat rooms, patients can interact with doctors and other patients with similar medical conditions. A patient can make enquires and seek help through the website. Our solutions include easy to use administrative consoles that enable the client’s staff to perform maintenance and site management tasks. They can view and respond to queries sent by patients in a much faster and efficient manner. |
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| Medical Clearinghouses : Medical clearinghouses enable healthcare organizations and insurance companies to exchange claim documents electronically over the Internet. Icreon can help build customized clearinghouse solutions that comply with healthcare standards and regulations prevalent in various countries. Organizations can generate online medical claim documents through their practice management system. We help provide healthcare organizations with a secure connection wherein they can register and submit their claims thereby ensuring privacy and security of information. On receipt of the claims, automatic e-mail acknowledgements of the same are sent to the healthcare providers. The clearinghouse solution is designed to validate the claims for different insurance companies and then sort and send them to the appropriate insurance companies. |
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| Insurance companies can register with the clearinghouse giving their preferences and formats for the insurance claim documents. They can login to the application and view the claims submitted to them. The insurance companies can accept or reject the claim and inform the healthcare organizations of the same. |
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| Provisions for online remittances from insurance companies to the healthcare providers can be built into the application. |
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| Life science & Pharmaceutical companies |
| Using the solutions provided by Icreon, life science organizations and pharmaceuticals can streamline access to resources resulting in quicker discovery research. Our solutions can provide pharmaceutical companies with an online platform to market and sell their drugs to healthcare organizations. The solutions provided by Icreon include: |
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Knowledge Repository : Sharing of information and experiences are critical factors in the success of a life science organization. Icreon enables organizations to create and maintain a centralized knowledge repository. A CMS integrated with the solution will enable researchers and scientists to upload and share research papers, documents etc pertaining to their area of research and expertise. Extensive indexing features can be built into the application enabling faster retrieval of information. Easy to use, web based interfaces can be used to search and locate information contained in the repository. Our solutions also provide organizations with mechanisms and tools to record and store research details pertaining to drug discovery and details of clinical trials conducted during the drug development process. |
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Marketing : Pharmaceuticals are looking towards the Internet to market and advertise the drugs developed by them. Icreon’s solutions provide them with an ideal platform to inform and share information about their drugs with consumers and healthcare organizations in a cost effective manner. An integrated CMS eases the process of content upload and management. The solution provides pharmaceutical companies with options to create and conduct surveys on various topics. The data collected from the survey can be collated to generate extensive market analysis reports. |
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Online drugstores : Online drugstores provide consumers and healthcare organizations with a platform to purchase prescription as well as over the counter drugs via the Internet. Customers can browse through the catalogs of medicine and drugs, view their descriptions, side effect etc and place purchase orders for the same. In case of prescription drugs, the detailed prescription form has been provided enabling customers to fill in prescription details. Our solutions provide customers with the options to track orders online and place refill orders for their prescriptions. Through the administrative console pharmacies can manage the online drug store. They can publish and upload detailed descriptions for various drugs and can view and process orders placed by customers. |
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| ENTERPRISE SOLUTIONS |
| Icreon’s enterprise solutions for the healthcare industry enable them to streamline every aspect of their business from financial accounting to payroll to supply chain management and CRM. We possess the expertise and skills necessary to implement and customize Microsoft Dynamics – NAV and SAP Business One ERP solutions for organizations connected with the healthcare industry. |
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