Icreon implements SugarCRM by
customizing it to meet individual requirements. SugarCRM is
an open source commercial CRM package that provides a single
centralized web based framework for managing all CRM
activities. SugarCRM has an open architecture which means
that it can be easily customized for individual
requirements. Our SugarCRM implementations help clients in
organizing their customer centric activities leading to
improved customer relations and loyalty.
SugarCRM is available in multiple editions, each designed to
meet specific requirements. The Sugar Open Source is the
free edition of SugarCRM and is ideally suited for small
organizations where the number of users is less. Sugar
Professional and Enterprise are the commercial additions
that include additional features, such as Microsoft Outlook
integration, sales forecasting, project management etc, over
and above the basic CRM functionalities.
SugarCRM Solutions
Some of the SugarCRM implementations
include:
Business Property Brokerage Firm
We customized Sugar Open Source to enable it to manage the
functioning of a business property brokerage firm. To
provide for the various users to manage the functioning of
the business, we developed and integrated various modules
that form a core of the property brokerage business. Several
existing SugarCRM modules were customized to incorporate the
new modules within them.
Web Hosting Company
For a web hosting company, we customized Sugar Open Source
to enable them to store and track the details of their
customers.
